Privacy Policy

Introduction

Welcome to https://dune-buggy-safari-dubai.terratrek.net (henceforth referred to as “Dune Buggy Safari Dubai” or “we/us”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of information from our website visitors, application users, and service subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://dune-buggy-safari-dubai.terratrek.net.
Mobile applications associated with our services.
Online services and products offered through our platform.
Interactions between users and our team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, which we encourage you to review before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you through the following activities:

Using our applications and online services as an authorized user.
Visiting our website(s) linked to this statement.
Engaging with us through communications, including newsletters, emails, telephone calls, or text messages.

Personal Data Collection

We collect various types of personal data, including:

Account Information: Details associated with your registration and account creation, such as username, email address, and password hash.
Payment Information: Credit/debit card details, payment history, and billing addresses used for transactions.
Financial Information: Data related to your financial status or transactions, including bank account information (if provided for direct deposits or withdrawals).
Purchase Information: Items bought through our services, purchase dates, quantities, and prices.
Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types for analytics and personalization.
Location Data: Geolocation data from your device when you use our location-based services or consent to share your location.
Feedback: Responses, ratings, and reviews you provide about our products or services.
Social Media Information: User profiles, posts, and interactions shared on social media platforms when you connect with us through them.
Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various methods: user input forms, account settings, transaction processing, analytics tools, browser cookies, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist us in providing services, subject to their privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and improve analytical insights:

Strictly Necessary: These cookies are essential for the basic functions of our platform, such as login sessions and page navigation.
Preference: They remember user preferences, language settings, and other customization choices.
Analytics: Used by analytics providers to collect information about your use of our site, including traffic sources and user behavior.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. The specific retention periods vary based on the type of data:

Financial and transaction data is typically retained for 7 years due to tax and accounting obligations.
Account information may be stored indefinitely until account termination.
Other personal data is retained as long as necessary for providing services or fulfilling your requests, after which it will be securely deleted or anonymized.

Security Measures

We implement robust security measures to safeguard your personal data:

Encryption: We use encryption protocols for data at rest and in transit to protect sensitive information from unauthorized access.
Secure Third-Party Services: Our partners and service providers adhere to strict privacy and security standards when handling your data.
Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments to incomplete or inaccurate data.
Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
Restriction: Limiting the processing of your data under specific circumstances.
Portability: Receiving your personal data in a structured format for use with another service provider.
Objection: Opposing the processing of your data for legitimate interests.
Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.
Appeals/Complaints: Filing complaints with supervisory authorities or exercising other legal remedies.

To exercise these rights, please contact our Data Privacy Team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to us:

Email: [email protected]
Address: [Provide physical address]

We appreciate your trust in Dune Buggy Safari Dubai, and we are dedicated to maintaining the security and privacy of your personal information.